Our goal is to help you become comfortable with Platinum and still respect the privacy of our past clients.  Actual copies of the handwritten testimonials are available upon request by clicking here.  Some of these clients have authorized Platinum to release their name and number upon request.

Randy Brock
“Platinum has proven their expertise in regard to seniors
and their unique circumstances and they have also proven
themselves in the areas of compassion and care for those
they serve. They’ve done right by everyone I have pointed
their way.”
Margaret Smith
“Thanks Jenna for all your hard work in getting John
approved for Medicaid. You and the whole staff @
Platinum were so helpful and a blessing to me. I
recommend Platinum to all that need help in applying for
Medicaid! You are the best!”
Joyce Gavio
“I have nothing but good things to say. It was a pleasant
experience & everyone was friendly & extremely helpful.
Jenna went the extra mile every time. She worked around
our schedules & was always there when we needed her.
Shew was very patient with us & all our questions &
concerns. Although we’ve never met, I feel she knows and
understands me. I can’t say enough good things !!)”
Raymond Bayley, II
“Usually I don’t rate something or someone(s) as all
excellent, knowing that exaggeration is too often done.
However, in this case…
Platinum Benefit’s attention, conscientiousness, patience,
thoroughness, and expertise, they brought to my mother’s
Medicaid application, were truly excellent. Actually, they
were astoundingly superior, compared to other Medicaid
application advice and experts I got prior to them. They saved us tens of thousand dollars compared to the lawyer
the nursing home originally recommended, E.G…
Now that nursing home recommends Platinum Benefit.”
Jay & Melodee Jones
“We were at a loss regarding the detailed process of
applying for Medicaid for our family member. Because
there were some assets involved the hospital and our
family member’s personal attorney recommended
Platinum Benefit. We got an appointment for the very
next day. From our first meeting we felt reassured they
would help us through the process. At a time when our
emotions were already on edge, Platinum’s services
helped to bring a sense of calm back to us. “
Deborah Ambrose
“From the start of the process through the end we
received excellent assistance and service. All our questions
were answered timely and clearly. Everyone made the
hurdles, which I thought were mountains, sum like a flat
path. Thank you all for helping with our situation and
making it less burdensome.”
Raymond Bayley, II
“Usually I don’t rate something or someone(s) as all
excellent, knowing that exaggeration is too often done.
However, in this case…
Platinum Benefit’s attention, conscientiousness, patience,
thoroughness, and expertise, they brought to my mother’s
Medicaid application, were truly excellent. Actually, they
were astoundingly superior, compared to other Medicaid
application advice and experts I got prior to them. They saved us tens of thousand dollars compared to the lawyer
the nursing home originally recommended, E.G…
Now that nursing home recommends Platinum Benefit.”
Mary Beasley
“I found every one of you friendly and very nice to deal
with. Lori was so patient with us as she took us through
the Medicaid application process. Her explanations were
clear and the questions we asked were answered in a
concise and easily understood way. I have already
recommended you to my friends who may soon have to
go through the experience we did with their loved ones.”
Lillie Cook
“I couldn’t have had any better people to represent us in
our time of need. I felt like I still have some dignity and
pride left when I talked with you in person or on the
phone. I definitely would recommend Platinum Benefit to anyone needing your kind of services.”
Fenton Cheney
“We would like to say “Thank you!” and we would
recommend your company to anyone in need of such
services. All of your personnel that we dealt with were
patient and kind and very well informed. We appreciate it
how Jenna efficiently and patiently took us through the
process, and Lori was helpful in following through on
phone calls and questions. And Melissa was very kind and
patient with us, as we later had many questions
concerning making changes to ALF for my father. She was
confident in the information she gave us, which turned
out in saving us from making a decision that would
possibly have cost my parents thousands of dollars, and
we would have ended up having to move my father again.
When dealing with such emotional issues is was reassuring
to move forward and make decisions based on accurate
knowledge. Thank you again.”
Naomi Chaney
“We have recommended PBP to several friends. They are
not at the point we were. We will always keep PBP in our
files. Thanks”
Marcia Chestnut
“Jenna was such a big help in getting my mother approved
for Medicaid and made the process for me so much easier
then is I had not used her. She was very easy to
understand and made me feel comfortable every time I
had to discuss anything regarding my mom with her. I
would highly recommend her services to anyone.”
Joyce Crowe
“My initial meeting with Platinum was very informative
and productive. All questions were answered and the
support of the Platinum coordinators was outstanding.
The process was completed in a timely fashion with
minimal problems once all the required paperwork from
us was submitted to Platinum.”
Fenton Cheney
“We would like to say “Thank you!” and we would recommend your company to anyone in need of such services. All of your personnel that we dealt with were patient and kind and very well informed. We appreciate it how Jenna efficiently and patiently took us through the process, and Lori was helpful in following through on phone calls and questions. And Melissa was very kind and patient with us, as we later had many questions concerning making changes to ALF for my father. She was confident in the information she gave us, which turned out in saving us from making a decision that would possibly have cost my parents thousands of dollars, and we would have ended up having to move my father again. When dealing with such emotional issues is was reassuring to move forward and make decisions based on accurate knowledge. Thank you again.”
Joyce Crowe
“My initial meeting with Platinum was very informative and productive. All questions were answered and the support of the Platinum coordinators was outstanding. The process was completed in a timely fashion with minimal problems once all the required paperwork from us was submitted to Platinum.”
Vincent Deraco
“After having your company recommended by Valencia Hill and making initial contact with your company it has helped me 100% in dealing with my sister’s dementia. Everything that was explained to me came to fruition. All happenings and final acceptance by Medicaid has taken a large burden off our minds for the present. The staff has been excellent in all responses and a special thanks to Elizabeth for special efforts in seeing that all messages were delivered promptly. Again thanks to all staff members. Jo and Vince Deraco”
Christy Gardner
“I would highly recommend Platinum Benefit to anyone needing assistance in financial planning for the long term care of a loved one. I found everyone at Platinum to be extremely helpful, especially Lori, who worked most closely with me in securing Medicaid assistance for my parent. My phone calls and emails were always answered most promptly. I was guided throughout every step of the Medicaid application process by the Platinum Benefit team and I cannot say enough about the prompt, thorough and friendly service I received from Platinum Benefit.”
Lucia Belfiore
“It was a blessing to find Platinum Benefit to help and assist us in filling out papers and directing us each step of the way.”
Donald Jordan
“We are very pleased Mrs. Red did a great job in a very critical time. We are very grateful for her professional manor and dedication in keeping us moving forward. Thanks. Donald and Janice Jordan for (Betty Van Gorden)”
David Kerr
“Platinum Benefit made the Medicaid process a breeze. Jenna Newton was so helpful in telling is exactly what to do and when to open accounts and when to transfer money mom was approved in record time. We have already recommended Platinum Benefit to our aunt.”
Robert Stirratt
“I would readily recommend Platinum Benefit, Inc. to anyone. Platinum Benefit, and in particular, Jenna Prosser, provided a level of expertise in Medicare/Medicaid matters that would take an ordinary citizen years to obtain. Their expertise and professional handling of my particular situation saved my mother-in-law tens of thousands of dollars. As stated above, Mrs. Prosser was primarily responsible for the unfailing courteous, caring, and comprehensive case management.”
Charlotte Larkins
I am very happy with the service provided. The folks are kind, considerate, and EXTREMELY patient with me. Answering all questions with explanation until I understand. Jenna is an angel to me!”
Gene Woolverton
“My experience with Platinum Benefit was in regards to Medicaid for relative. After relative had been in a facility regarding health and using all of personal funds, we were given a business card of a representative for Platinum Benefit, I called and within minutes, we had an appointment. The comment was: from P.F.-“We wish you had called us before your finances were used up” and my response was:”We wish we had known of P.B. before.” The whole process worked well and with the expertise of Jenna Newton, our needs were approved by Dept. Children & Families, State of Florida. (Thanks to you people)”
Sally Matthews
“I found that everyone from Platinum Benefit Planning Inc. to be most helpful and so knowledgeable about their services. They made our problems seem so easy to handle which they done so well. I surely would recommend their services to anyone I know that needs their help. I feel that Lori Red* really made our decisions much easier for us. Thank you so much.”
Patricia Kirkland
“Having never been through a situation like this was at first overwhelming in respect to all the required information needed to qualify our mother for Medicaid. Your professional expertise in handling each phase of this process was excellent. Also, your patience with you was awesome! Thank you.”
Sandra Poole
“Jenna was great to work with! I felt confident my grandmother Loretta Hollingsworth would be approved under Medicaid and she was. Jenna and Lori both were great at answering any questions I had in a timely manner!”
David Reynolds
“My overall experience with Platinum is/was excellent. My first visit after my initial consult was not good. The representative was obliviously not prepared and I did not think this was going to work. (this was not Lori Red) As far as Lori, she is very personable, considerate and professional. She did her best to get the information that she needed to file. Personally, I think the cost for services are high, but not having ever done this before maybe it’s not. Just my personal opinion. Bottom Line-I appreciate the service and help Platinum has provided our family in some very different and trying times. I would definitely recommend your services to anyone else.”
J T Roberts, Jr
“I don’t know what I would have done if it had not been for Platinum Benefit Planning. I could not have made it without them. They are excellent in what they do.”
Donald Smith
“Lori was the best. She was always there to answer any questions I had. I could never have got this done without Platinum and Lori. Thanks again for all your help.”
Carol Szabo
“I was given Platinum Benefit Planning’s name and information after my uncle fell and could no longer live on his own. Initially, I intended to handle my uncle’s affairs myself. After all, my mother spent the last 2 1⁄2 years in a nursing home in Illinois and I had handled her placement. I was wrong. I soon found myself overwhelmed with the prospect of trying to preserve my uncle’s hard earned assets and getting him the care he needed. I never could have maneuvered my way through the Medicaid mass of paperwork without the help of P.F. Planning. I never would have been able to protect my uncle’s assets without their help. It was well worth the money spent and I highly recommend them.”
George Varney
“Processing and application for MEDICAID is a long and difficult process. From the initial interview with the owner of Platinum Benefit when all the options was discussed and the plan was laid out for the application process was decided it was evident all would the details of the process would go according to the plan. Jenna Prosser, Medicaid Coordinator, for Platinum Benefit proved to be very efficient and well informed in all the details that had to be processed and the actions was accomplished in a timely fashion. With all the frustrations that come with this type of applications she was always calm and very pleasant and she was a pleasure to work with.”
Jacqueline Saunders
“Thank you, Thank you, Thank you, Platinum Benefit for all your help in getting my husband approved for Medicaid to help with his Nursing Home care. The whole procedure was made so much easier to deal with and with your expertise in Benefit and Asset Protection I was able to maintain more of our estate than I thought possible. Your Medicaid professionals made an overwhelming situation much easier to deal with.”
Jean Schmitt
“From our very first meeting, everyone at Platinum was professional, respectful and patient with every member of our family. They explain that they were working hard to place my brother on Medicaid and walked us through the things we didn’t understand. I would recommend Platinum to everyone. Thank you Tony, Jenna, Melissa, Kathy, Lori and Elizabeth for all of your support and guidance. Jean R. Schmitt, Plant City, Florida”
Trilby Ann Severance
“I was welcomed by everyone there and I was made to be calm and not nervous! They ease my mind about getting this process. Jenna was and has been the greatest. When I have questions she answered them quickly and efficiently!”
Donald Hudson
“Service better than expected. Lori Red is very knowledgeable and explains everything in detail. I would highly recommend Platinum Benefit to everyone.”
Patricia A. Carter
“I found the coordinator very knowledgeable and helpful with regard to all requirements and materials needed for my mother to become eligible for Medicaid.”
Thomas Howard
“Jenna, Tony, Elizabeth, and Melissa did an outstanding job. They are the best and the brightest in their occupations. Always there for you and very caring in difficult times. I recommend them highly.”
Maria Brooks
“Jenna Prosser was excellent! She made a very difficult situation manageable. She provided me with additional assistance with a difficult family member. I would recommend Platinum Benefit to anyone looking for Medicaid assistance.”
Mary Morris
“Jenna Prosser was a life savor. We would never of gotten through all the process without her and the other’s help. Always answered our questions right away. Took care of us as much as she did all the paper work. We really really thank Jenna and Lori for their hand work getting us through very trying time.”
Laura O’Kane
“I Laura H. O’Kane is very satisfied with my experience with Platinum Benefit Planning, Inc. I would be very happy to have Jenna Prosser on my side any time. Thank you so much for all your help. “
Betty Flood
“After many denials for Medicaid, Mr. Tony Turbeville president of Platinum Benefit was asked to review Eileen’s information so see if he could help. He called and talked about Eileen. Mr. Turbeville assured me that indeed he could help and from there his assistants took over with Eileen’s case. I complied with the request for information and/or to do what was ask of me to get the needed requirements to get her on Medicaid. Whenever I called to see how things were going if the assigned assistant was busy, my call was answered in a timely manner. I just received confirmation that Eileen had been approved for Medicaid Institutional Care. I am so grateful to Mr. Turbeville and his staff at Platinum Benefit for finally getting Medicaid care for Eileen. They truly are the experts for Medicaid. So, thank you for more than works can say from a very worried care giver when it seemed that Eileen was not going to get help.”
Cheryl Wasnick
“I cannot thank Jenna and Lori enough for all the help and information they gave us. They answered all our questions in a timely manner. They walked us through the things we didn’t understand, and told us just what we had to do. My brother was accepted by Medicaid. It was well worth the money just for that, not to mention the money we did save. We would recommend Platinum Benefit to everyone.”
Lee McDonald
“We could not be more pleased with Platinum Benefit Planning, Inc. Our first contact was with Tony Turbeville who reviewed our case before deciding if Platinum could help us, since there was a trust involved. Then our case was turned over to Lori Red. She was awesome!! Phone calls and emails were returned within 24 hours. Our difficult case was settled and Platinum is still available for any further questions.
Edith Picallo
“Platinum Benefit Planning, Inc. was very efficient and very courteous. They made managing this difficult situation easier. I would recommend them to any of my friends. With much appreciation.”
Steve Petrov
“We have been very pleased with the customer assistance provided by Platinum Benefit. The people that we dealt with were professional and very helpful. All our questions and concerns were answered in a timely manner. We have no regrets in choosing Platinum Benefit and would recommend them to anyone.”
Keith Moats
“My experience with Platinum Benefit has been all that I expected. Working with them has been great. I had very little knowledge as to what would be needed to help my ill aging parents for their financial protection. Tony and his staff were always there and very helpful. I will not hesitate to call them for future assistance. Special thanks to Lori and Kathy.”
Eva J Madden
I had no knowledge of this program but it was suggested by a friend. I met with Jennifer Wade (with two family members) & we were sold on the program. However, I did not anticipate how complicated it would be. Without Jennifer’s guidance, I could not have done all the requirements. I’m certain that many of my questions & concerns that seemed so disastrous to me, Jennifer always had the answer & was sp patient in explaining the answer to me. This program has been a blessing for my husband & me. He is in a safe & secure surrounding being well cared for. Many thanks to all at Platinum Benefit, especially Jennifer Wade & their excellent professionalism.
Judith A Stevens
We were very pleased with the service provided by Platinum Benefit. You did good. Thank you. Jennifer Wade, sales consultant, worked hard and was a real encourager in getting us through the process. Jenna Prosser, coordinator, kept us on target with required deadlines. Thanks to all for getting us through this process.
Ed Wonorski
I would have been lost trying to deal with the government without the help and advice from Platinum Benefit Planning. They did an excellent job with my problems
Jeffrey Smart
Platinum Benefits does an excellent job and I would refer them to anyone for services. The staff at Platinum Benefits is very well trained, knowledgeable & skilled in their jobs. They return calls & emails promptly and are an exceptional group of people to deal with. They produce what they say they will and this is important in today’s world.
Kenneth Shelton
Everything went smooth. Platinum did a great job.
Joseph Salamone
I got into a serious time crunch as I tried to get my mother qualified for Medicaid. Patti Frederick from PBP came to my rescue. Time was short but she told me what I needed to do to get it done. I then worked closely with Eva Leveson (Medicaid Processor) during the week of Christmas. The timing could not have been worse but I was able to get them what I needed and it all worked out. Eva is amazing to work with. This is scary stuff. Leave it to the professionals at PBP.
James Stevens
Lori Red and Jennifer Wade did an excellent job for me
Patricia Mercado
Overall this was a positive experience. I felt during the initial process I received good information and assistance. Lori is very knowledgeable and explained all she needed clearly. She always answered emails and calls. During the actual Medicaid application, it did take longer for Jennifer and Lori to answer. But I felt the important thing was that they got my dad approved and that was miraculous. Thanks!
James Shelton
All staff members that assisted us with my Mother’s account were always professional, courteous and prompt. Their knowledge and recommendations were sound in making our difficult process simple
Fedricka Samms
Excellent services provided by the Platinum Benefit’s team. Thanks!
Doris A Otte
Jennifer Wade and Renee Tripp were extremely helpful and took care of everything for me.
Virgil Trump
Lori Red did a great job for the needs of my Mother.
Mary Reid
I can’t say enough about the service provided especially by Dina. She calmed my nerves and explained everything so I could understand what was going on. Everyone is very pleasant and friendly to work with. You company was a God send for Fred & me. Thank you again!
Deana Carr
Platinum Financial was very helpful and efficient while going thru the process of enrolling mu mother in Medicaid. Melissa and Lori were never too busy to answer questions, return mu phone calls, or make phone calls on my behalf. At first, I wasn’t sure if I should spend the money to hire an outside service for the Medicaid paperwork. It was one of the best decisions I’ve ever made. It was all handled efficiently, and made my life much less stressful than it could have been.
Nancy Brown
Platinum was amazing! They were so helpful with the entire process. Rob was informative and when he didn’t know the answer – he would find out immediately. Eva was also extremely helpful. We cannot say Thank You enough to Rob & Eva for their outstanding customer service.
John Davis
From the first meeting with Tony, I felt very confident he could help me with the painful task of dealing with Medicaid. Lori Red handled all the paperwork. She was the best. Right on top of everything. I felt she went above & beyond for me and my family. Was very patient explaining everything in detail. Please feel free to use me as a reference for any future clients. I would be very happy to tell them how much you did for me.
Donna Forman
I was ecstatic that Medicaid approval was received only 20 days after Lori filed. Thank you so much, Lori! Your guidance has been extraordinary
Amy Jenkins
Platinum Benefit was a wonderful company to deal with at such a difficult time in my parent’s life. They were very professional, but made us feel so at ease with all that had to be accomplished. They helped us make sure everything was handled in a timely manner. Dealing with Loris was a joy! She was patient, organized, and on top of everything that was needed to obtain the necessary paperwork we needed to receive their Medicaid benefits.
JoAnn Dixon
The overall experience was good. It was a very long process which was worse because I work full time which made it difficult to contact the numerous institutions connected with my mother’s finances
Ann Washburn
After an experience in another state, seven years ago, I had resigned myself to losing whatever small inheritance that was left to pay nursing home bills or have a lien placed on my relative’s property.
Berta Loennquist
You have been very good and prompt about helping answer my questions and explaining things in more detail. Thank you and I look forward to your help in completing this mission
Bill King
Eva was Great! Thanks to all who helped
Patricia Marshall
Everyone was extremely helpful from beginning to end. They listened to everything regarding our unique situation. We were told very thorough instructions of what they would do and what we needed to provide for documentation. They were diret in telling us what we would qualify for. We were given timely updates at each stage and always willing to answer our many questions.
As soon as a decision was made we were notified and they seemed as happy as we were. We could never thank this group of people enough.
Darlene Hasty
From the beginning-very organized and professional. Such a relief to have a resource to answer questions and give you direction for the steps to be completed. At such a stressful, emotional time it is so wonderful to have knowledgeable people handle the gathering and filing of the paperwork and also keep you informed of the timelines. The staff has been polite, courteous and patient beyond belief. Thank you Platinum
Paula Meyer
Lori Red in particular, but also the rest of the Platinum Benefit Planning staff was outstanding in their commitment to providing excellent service. Despite many phone calls to Lori Red, asking endless questions, she was always patient and helpful. I don’t know how I could have navigated the process without her.
Lewis Crouse, Jr.
Thank you Platinum Benefit Planning, Inc. for your quick services. A job well done. To any prospective clients, too “Don’t walk but run to Platinum Benefit Planning for their services”
Mary Bate
Platinum and the entire staff were so helpful from my first meeting with Tony. He put me in the hands of Jenna who guided me through a difficult process in getting Medicaid for my mother. I could never have accomplished this on my own. Jenna was always just a phone call away and she gave me all the answers to my many questions. She genuinely cares for her clients and her vast knowledge of the Medicaid system was so reassuring. Great job done! Thanks Jenna
Gerlinde Blymire
Lori has been of extreme help to us in providing information, making phone calls, etc. The road to accepting our friend for Medicaid has been full of obstacles we couldn’t have overcome ourselves without Platinum’s help. Thanks for all you did, Lori and everyone else involved. Tony, thanks for easing my mind on everything that worried me and for helping us in the future should it become necessary
Harry Miller
They have answered my calls in a timely manner and answered my questions. If I didn’t understand something they took all the time to make sure my questions were answered. I would recommend their company to anyone.
Margaret Smith
Everyone was wonderful
Barbara Johnson
I cannot say enough good things about Platinum Benefit Planning. From the first meeting with Patti and her understanding of my emotional distress with the over whelming problems before me of what to do next. After signing up Lori was so patient in explaining the process and always available when I had a question. I would highly recommend Platinum to anyone needing help with the Medicaid nightmare.
Mary J Davis
They got me out of a dilemma. I was at a loss where to start as my and his assets were scattered all over Vermont and Florida (plus NH)
Jay Hook
Both personally and professionally, Platinum is one of the best companies I have ever worked with. Their genuine concern about your unique situation really shows, and their commitment to excellent customer service has no equal. I will always be grateful the assistance I received from Tony, Eva, Melissa, Lori and the rest of the team at Platinum
Gladys Agricola
I was charged $6,500 to apply for Medicaid, which I think was too much, I was told I could have applied for Medicaid much cheaper. Can you tell me why this amount was so high? I would like an explanation.
*Tony Turbeville, President of Platinum Benefit Planning, called Mrs. Agricola and explained in detail why she was charged $6,500.00. He explained that Platinum goes beyond simply applying for Medicaid. Platinum also assists in changing titling, beneficiary designations and other functions to avoid leaving assets to the confined spouse in the event that Mrs. Agricola predeceased her husband. Further, Platinum makes sure that probate is avoided to insure the Estate Recovery department of the State of Florida is unable to access the assets previously saved. Further, that Platinum has no additional charge for fair hearings or appeals in the District Court of Appeals, if necessary. Finally, Platinum guarantees success or refunds the fee. All of these additional services and guarantees add to the price and the value of the service. After Mrs. Agricola understood these factors she was not only satisfied with the service but also the pricing.
Patricia Gise
Yes, we would be happy to recommend Platinum Benefit Services. Lori Red was patient with us (we were clueless re: Medicaid, etc) and always answered all of our questions
Charlotte Van Riper
I’m very pleased with the way they have handled Ruby Brewer’s account. The have been very understanding, helpful with everything that has taken place. I could not have done any of this without their help. Thanks so much
George DiRienzo
A highly intelligent firm with great employees like Ms. Lori Red. A great staff
Joseph Marra
Platinum Benefit helped me back in 2014 working on having my mother approved for Medicaid. I have to say they were very helpful, hard working and they got the job done.
Roger M. Crouch
“Very professional, very thorough, and timely. Kept
abreast of the status of the Medicaid approval process.
Platinum was able to answer questions that were not
specifically in the context of the Medicaid process but
were pertinent to slowly closing down my mother’s
financial and personal obligation.
Thank you all for your support and guidance through a
difficult process!”
Yvonne Gauthier
“Well managed through my very trying time! Thank you,
Yvonne Gauthier”
Ned B. Wilford
“Dear Tony, Just a note to say what a terrific experience I
had, working with Jenna and Lori to get Medicaid
approved for my sister. You have a great staff that makes
YOU LOOK GOOD! Now that Ann is moved to Dalton, I
have the pleasure of now having to file for Georgia
Medicaid. Can you imagine??
Even though Medicaid only covered her for 2 ½ months in
Florida; it was worth the cost. Thanks for Platinum’s
expertise. Cordially Ned”
Diane Lamb
“I was well pleased with Platinum Benefit.”
Melinda S Tait
“Our experience was one of compassion and
understanding on their part. Everyone involved in our case
treated my family as if they were their own. I would gladly
recommend their assistance to anyone.”
David Abshire
“Jenna and Elizabeth were great! Jenna was always there
to answer all my questions. She always was quick with my
emails or calls. GREAT JOB! Thanks! Dave Abshire”
Bridget Jorge
“Tony and Jenna were wonderful! It was a very stressful
time with my father passing and my mother in a nursing
home. With them working on my mother’s case, I felt like
a weight had been lifted off my shoulders. They were very
professional and a delight to work with.”
Albert J. Boyd
“Thanks for all your expert services. Your company is The
Real Deal”
Bernard Caputo
“From the beginning Platinum Benefit was very
professional as well as courteous and patient with both
my wife and I. We had no understanding of how the
system worked with Medicaid and all of the
representatives that worked on our case were very
positive and explained that they were working hard to get
my mom on Medicaid. I want to thank both Platinum
Benefit as well as Jenna Prosser Medicaid Coordinator, for
assisting me during this difficult period of my life.
Sincerely”
Jennifer Burrows
“Jenna has been very professional. She knows what she’s
doing and has made me fill like I could ask questions
(which I certainly have) without feeling stupid or an
inconvenience. The receptionists, whether on the phone
or in person, have been very courteous and professional
as well. Most importantly, Platinum Benefit sorted
through the overwhelming mountain of issues that had
accumulated to stand in my mom’s way of getting
Medicaid and helped is find a way to get her there. I
couldn’t be more thankful. You’ve been a god send.”
Susan Glenn
“During a very difficult time, I was treated with dignity and
compassion. I had many questions and didn’t understand
the process but everyone was patient and very helpful. I
would recommend Platinum Benefit to anyone who is
going through the process of applying for Medicaid.”
Vincent Deraco
“After having your company recommended by Valencia
Hill and making initial contact with your company it has
helped me 100% in dealing with my sister’s dementia.
Everything that was explained to me came to fruition. All
happenings and final acceptance by Medicaid has taken a
large burden off our minds for the present. The staff has
been excellent in all responses and a special thanks to
Elizabeth for special efforts in seeing that all messages
were delivered promptly. Again thanks to all staff
members. Jo and Vince Deraco”
Angela V. Ellis
“Dear Tony, I wanted to thank you and your staff
(especially Jenna Newton) for the outpouring of support
you extended me, with preparing the right strategy to
protect family assets, and executing a strategy to qualify
my father for Medicaid. I acknowledge at times that your
organization stepped outside the scope of services I paid
for and I appreciate that. Your organization treats your
clients with the utmost care and it is evident from the first
time I stepped through the front door. Thank you again.
Sincerely, Angela V. Ellis”
John Frentzel
“I was absolutely satisfied with the service I received from
Platinum and they did their work very professionally and
the results were outstanding”
Jennifer Burrows
“Jenna has been very professional. She knows what she’s
doing and has made me fill like I could ask questions
(which I certainly have) without feeling stupid or an
inconvenience. The receptionists, whether on the phone
or in person, have been very courteous and professional
as well. Most importantly, Platinum Benefit sorted
through the overwhelming mountain of issues that had
accumulated to stand in my mom’s way of getting
Medicaid and helped is find a way to get her there. I
couldn’t be more thankful. You’ve been a god send.”
Naomi Chaney
“We have recommended PBP to several friends. They are not at the point we were. We will always keep PBP in our files. Thanks”
Marcia Chestnut
“Jenna was such a big help in getting my mother approved for Medicaid and made the process for me so much easier then is I had not used her. She was very easy to understand and made me feel comfortable every time I had to discuss anything regarding my mom with her. I would highly recommend her services to anyone.”
Susan Glenn
“During a very difficult time, I was treated with dignity and compassion. I had many questions and didn’t understand the process but everyone was patient and very helpful. I would recommend Platinum Benefit to anyone who is going through the process of applying for Medicaid.”
Angela V. Ellis
“Dear Tony, I wanted to thank you and your staff (especially Jenna Newton) for the outpouring of support you extended me, with preparing the right strategy to protect family assets, and executing a strategy to qualify my father for Medicaid. I acknowledge at times that your organization stepped outside the scope of services I paid for and I appreciate that. Your organization treats your clients with the utmost care and it is evident from the first time I stepped through the front door. Thank you again. Sincerely, Angela V. Ellis”
John Frentzel
“I was absolutely satisfied with the service I received from Platinum and they did their work very professionally and the results were outstanding”
Irene Griffin
On behalf of the Griffin family thank you very much for everything you have done to make this process easy and pleasurable as possible. It has been a blessing to be a client of Platinum Benefit. This company was recommended to us in the time of need and we are so grateful that you were able to assist us in our situation and we are extremely grateful for the friendships, support and professionalism we received throughout this as well. We have already recommended your service to several people in our community grading you a grade “A” company with passion and respect for clients in such a sensitive time. Thank you again, from the bottom of our hearts. We wish this company the very best in the future
Bridget Jorge
“Tony and Jenna were wonderful! It was a very stressful time, with my father passing and my mother in a nursing home. With them working on my mother’s case, I felt like a weight had been lifted off my shoulders. They were very professional and a delight to work with. “
Charles Ellis
“Lori Red did an excellent job of handling our case. We use her and Platinum Benefit with great confidence in the future should the need arise.”
Mildred Horkavy
“Our experience with all the employees at Platinum Benefit was wonderful during the process of applying for Medicaid. Jenna and Tony are so knowledgeable, helpful and most compassionate. Jenna does her job well and I feel goes above and beyond. It has been a very emotional time for me and I just want you to know how much I appreciate you. Thank you, Mildred Horkavy”
Charles Hammond
“Received great service. Appreciate all your help. Lori was great.”
Danny Wine
“Your services were excellent and I would recommend them to others. You helped us make some difficult decisions”
Marsha Ann Woodley
“Platinum Benefit was invaluable in securing Medicaid approval for my father. Melissa and Lori Red were both knowledgeable and professional in their dealings and completed everything we needed in a very short time frame. I would recommend Platinum Benefit to anyone! P.S. Lori-Thanks again for all of your help”
H. W.
“Was excellent in getting Medicaid for my husband in the nursing home without them I wouldn’t have gotten through this and thanks a lot. If possible don’t use my name only initials”
David Lintner
“Very professional people in all respects. Helped us when we were searching for answers to obtain care for our mother. Assistance was fantastic. Platinum is a first rate business with the needs of the customer a first priority. Excellent follow up and first rate communication. Highly regarded and recommended! Thank you so much for all of your assistance.”
Steve Norris
“Of course I would like to comment so that if anyone else is looking for assistance in holding onto their assets look no further than Platinum Benefit. Tony and Lori did an excellent job in restructuring my father’s finances so that they wouldn’t be drained away by nursing home expenses. It was nerve wracking at times- the constant ring of the cell phone, many calls-but we got it done. Kudos to you Tony and Lori. Thanks”
Earnest Peavey
“Platinum Benefit did a great and professional job in getting and securing Medicaid for our mom. Lori Dees’ assistance and knowledge made us feel better about the problems we were facing. The staff at Platinum Benefit was and continues to be helpful with envy visit and phone call. Without Platinum Benefit and their staff the process would not have been possible. Thank you so much!”
Earnest Peavey
“Platinum Benefit did a great and professional job in getting and securing Medicaid for our mom. Lori Dees’ assistance and knowledge made us feel better about the problems we were facing. The staff at Platinum Benefit was and continues to be helpful with envy visit and phone call. Without Platinum Benefit and their staff the process would not have been possible. Thank you so much!”
Janice Steele
“Having worked with your company before I knew this was the company to call on again to help me. Wow, Jenna has been awesome. I have learned so much from her. Even when it wasn’t her job, she would help me. She always has a smile in her voice when she talks to you. Always returning your phone calls and answers all your questions. Everyone in the office has always been wonderful and understanding to work with. Thanks again Jenna. You are a very smart girl and Platinum is very lucky to have you.”
Larry Gross
“Jenna Prosser was our coordinator. Her patience, knowledge was more than professional. She did her job in a professional manner and displayed compassion through the complete process. I will highly recommend the services of Platinum Benefit whenever I can. Thank you very much!”
Althine Parades
“I am a retired teacher with thirty years of experience and six years of college. So, I filed the Medicaid application on line, for my husband, with the greatest of confidence. After all, my job had always required lots of experience completing detailed paperwork. Trying to deal with Medicaid on my own was a disaster. I didn’t know the rules and couldn’t reach anyone for advice. Months went by with no word of progress or problems. After eight months of waiting the nursing home informed me that I would have to either get Medicaid approval of pay the skyrocketing bill myself. That’s when Platinum Benefit came to my aid. The people at Platinum Benefit are experienced, efficient, effective experts. Without their help, I doubt we would have ever received the coverage that was so desperately needed.”
Roscoe Tibbetts
“This is a very professional organization. They did an excellent job for me and it was quite tedious at times to get everything in line for me financially for the Medicaid application to take effect. Some people may think that the procedure is expensive, but I assure you it is well worth it.Much time and energy was expended on my behalf. I thoroughly recommend this company.”
Steven Umble
“P.B. Inc. delivered everything as promised! Yes-I would highly recommend! I will use again when the time comes.”
Rex Tadlock
“It was a absolute pleasure working with Platinum Benefit Planning. Lori L. Dees Assistant Medicaid Coordinator handled my account in the most professional manner. Lori has proven to be an important asset not only to my business account needs but to Platinum Benefit Planning, Inc.”
Judy Neville
“I am extremely grateful to the staff at Platinum Benefit for the assistance given to me when I sought council regarding a patient in a rehabilitation facility with costs beyond our financial ability to pay. I was treated with respect at all times. My calls or emails were always returned at all times or given a response in a timely fashion. My questions were always answered and I was never made to feel like I was a nuisance (which I probably was- many times). I cannot say enough for the professionalism of all with whom I came in contact at Platinum Benefit Planning.”
Marie Hutchison
“We are well pleased with our overall service provided by your company. I would recommend you for anyone who needs financial needs.”
Jeanette Alderman
“I was very happy with my experience with planning and the assistance I was given.”
Yvonne Williams
“We really appreciate all the help and support you have given us. Thank you very much.”
John Burbank
“Yes-Jenna was excellent in every way-(already made the referral to Platinum). We ran into many difficult situations that were handled by you. Great team effort.”
Martha Arnold
“I appreciate the prompt and personal attention given to me by the Platinum Benefit staff during the stressful and confusing time of my mother’s Medicaid application process. The process was initiated and completed with as little inconvenience to me as possible. The knowledge of the staff and answers to my questions made a difficult situation easier to bear.”
John Parsons
“Jenna Prosser was an exceptional resource and ally throughout the entire process. Always accessible and very attentive. Messages were always returned promptly and her attention to detail was relentless. She made a very intimidating and overwhelming process seem easy. I will recommend Platinum Benefit and especially Jenna to anyone in need of these services. I would not have been able to navigate through this process without her. Thank you Jenna!!!!”
Margaret Haverty
“We could not have provided properly for our loved one without the help of Platinum Benefit. In particular Lori Red was always available and helpful in navigating the complex and frustrating process to secure Medicaid benefits. Thank you for your professional, courteous, and efficient work.”
Heidi May
“I could not recommend Platinum Benefit enough. They are excellent and make this difficult task so much easier if you are lucky enough to be able to work with Lori. You will find out how truly dedicated they are. I have called her at all difficult times and she was always there for me. She has become a friend and if it wasn’t for them, I would never have gotten through it. There isn’t a better company.”
Dorcas Byington
“My husband, Ed, and I were very satisfied with our experience in dealing with Platinum Benefit Planning. Lori was very thorough in explaining what she needed from us for her to apply for Medicaid for my dad. She was always prompt in returning calls and patient with us when we didn’t understand. Tony and Melissa were also very informative, and the receptionists were always friendly and courteous. The process went smoothly, and Medicaid was approved quickly. I appreciate and thank Platinum Benefit Planning for their services and highly recommend them.”
Mary Alice Smith
“I was very satisfied with the assistance provided by Platinum Benefit. I was pleased with the help and received also by the field employees Stephani and Linda. They were very helpful and were able to answer any questions I had. The Lakeland office was very helpful and very prompt in all ways to answer questions and provide info. Special thanks to Jenna in all her Assistance. Thanks Platinum for all the people who worked on Wayne’s case.”
Jose M. Zapata
“Platinum Benefit Planning was helpful in so many ways. I could not have done the paper work involved in this process without their help. Lori was the most helpful young lady. She was very patient and knowledgeable and truly a blessing. Thank you!”
Connie Bartlett
“Tony Turbeville and Jenna Prosser have so much knowledge of the Medicaid policy and are very professional. They are organized so a client has one coordinator which I felt very thankful for. It was hard work on everyone’s part. I appreciate them so much.”
Barbara Borriello
It is with pleasure that I can write this narrative describing my experience with Platinum Benefit Planning. It made a most difficult, emotional time more bearable. The professional team, especially Jenna Prosser, gave me comfort, knowing I had these professionals working for us, from the person answering the phone, those who visited my Mom in the nursing home and Tony who gave us options on how best to attack the myriad of issues associated with getting Mom the Medicaid she needed. They knew how to organize and attack the immense, complicated process associated with the Medicaid system. They took the pressure off my shoulders and handled it all with success, I must add. I would and will recommend their services to anyone facing this issue.
Jennifer Angel
I had no idea how to go thru the process for filing for Medicaid. I was referred to Platinum Benefit from the social worker at my Dad’s nursing home. From the time of the initial phone call all the way thru people there were wonderful. They were helpful in explaining things and walking me thru this very difficult process. Dad’s Medicaid was recently approved and while I time to time call Platinum with questions, they always help answer them. Thank you!!
Bonny Scott
Jenna is so helpful. She is always very patient and she is truly an asset to your company
Nancy Rehm
Our first encounter with the Platinum people was on our part – much confusion! Thrust into a “new world” of child responsibility for ailing parents was not what we were at all prepared for at that point in time.
All the staff of Platinum helped walk us through the whole process and continue to be there as new situations arise. We will be eternally grateful! If they were a hotel they would be a 5 star!
Carole Swiderski
We are well pleased with the professional services provided by Platinum Benefit Planning, Inc. Platinum guided and assisted my sister and me through all of the options available for the care of our 96 year old mother. Our Platinum representatives were most informative and most patient in answering all of our questions and concerns. Platinum delivered the services as promised. Again, we are well satisfied and most pleased with Platinum’s professional service. We highly recommend your services.
Loretta Norris
My sister and I were very pleased with the services provided by Platinum Benefit. They know what to do and how to do it, which relieved us of a big burden. I would recommend their services to anyone
Paula Royal
Dina Hunter was awesome! She would respond to emails within minutes. This was a very stressful process, but Dina “held my hand” all the way through the process. She acted like it was her loved one she was helping. I could of never of gotten through this without her help and expertise! I would recommend this company to anyone. Thanks for all you did for my mother who passed away 12/524/2013
Kyndra Rein
Tony and Lori were always there when I needed them. There were times I was crying on the phone because of my situation and they offered compassion, empathy, kindness on all phone calls. They have a unique gift with their clients. True professional people. I would and have referred other people to Tony and his team. Thank you!
Lorraine Kalp
A!!! I have only praise for my experience with Platinum Benefit Planning, Inc. All communications with the company was handled in a speedy fashion. The primary person I dealt with was very pleasant, knowledgeable and gave me the impression that I was an important client and my need was important to her. Thanks for making a difficult situation and circumstance a little easier A
Virginia Evans
Due to this being my 1st time of assisting Vi Stoever in a nursing home (Life Care), I am thankful for your assistance & help. Thanks for your help for getting Violet on Medicaid & her identification card. Thanks. I hope you have a Merry Christmas & Happy New Year.
Gary Hileman
We were very satisfied with the way all the people at Platinum Financial work for us in getting the Medicaid for my mother. I know it was a lot of work on everyone’s part.
Inella Whaley
I would tell anyone who needs to arrange long term care for a parent or spouse to use a financial planner. There is simply no way my family could have understood all the guidelines as they applied to our situation or navigated the necessary paperwork. I always had complete confidence that the Platinum Benefit experts were exploring every option that would allow me to keep my independence when my husband needed to move to a skilled nursing facility. They explained what they were doing every step of the way and were dedicated to making sure I understood as well. Even after a successful Medicaid application, they continue to assist me with any questions that arise. With Platinum Benefit, I have committed and skilled advocates looking out for my best interests.
June Pinkham
Platinum Benefit listened carefully to the problem with eligibility and pursued an effective course of action with a foreign sovereign government and was able to translate and obtained the necessary documents needed to reinstate Medicaid eligibility
John Mann
My service & experience with Platinum has been more than excellent. My every question or concern was provided an answer or solution within a 2 hour time frame. Your Medicaid processor, Ms. Eva Leverson was an extremely skilled, accomplished and professional individual. Guided me the entire way thru the maze of Medicaid app. A true pleasure to work with. A truly honest and concise company that I most highly recommend.
Carol Sowinski
To whom it may concern: Jennifer and Dina did their jobs to perfection.
Dawn Sequeira
Everyone at Platinum Benefit was so helpful through this whole process. They were always friendly an eased us through this trying time. I would highly recommend them to anyone in this situation
Denise Mangan
Dina, Jennifer and Steve were all very helpful, our questions were answered in a very timely manner be it by email or phone. They were thorough and very professional. Living in another state and having to take care of my mother’s affairs from a distance was very stressful. Platinum Benefit Planning made it less stressful and the Medicaid application was approved. We are thankful for all of their help. They continue to be helpful after the application process
Deborah Kusmierek
I am thankful that a social worker recommended Platinum to me. I wouldn’t have known how to handle the stress of applying for Medicaid in addition to protecting one’s assets. They provide a valuable service.
Philip Rehberg
Very knowledgeable of all Medicaid regulations. Were able to properly & legally secure most of my mother’s total assets & dispense them to her two sons, many thousands of dollars
Antonia Klavans
Dealing with Eva Leverson was a pleasure
Christine Haney
Patti called me as needed; she did everything that I was unfamiliar with! She was a very pleasant person, customer friendly & knew what to do! I so appreciate her
Carmela Ioppolo
I started this process for my mom – with great reluctance. It was a big step for both of us. But thanks to Dina Hunter, she walked me through the process – always made her request clearly and answered all questions promptly. Anytime you go through something like this the person on the other end is so important. Thank you Thank you Dina
Eric Meyers
I cannot express in words my appreciation and gratitude to Jenna Prosser for guiding me through such a difficult process during such a trying time. At the same time, Tony, the owner’s close personal attention to my Late father’s concerns was particularly appreciated. From Sierra’s ever present cheerful greetings and assistance to Jenna’s timely and expert navigation through the process of getting my mother qualified for Medicaid. The whole team at Platinum Benefits was wonderful to work with!
Charlene Hogan
This was my first experience applying for Medicaid and was frankly worried how the process would go. I was extremely surprised how I was helped thru the process. I dealt mostly with Jenna Prosser. I found her to be friendly, prompt and seemed to be very capable. Had you not sent this comment request I would have sent a note thanking you for all your help.
Rhonda Toomer
We cannot express our gratitude for all you help with converting Dad (John Chatten) from Medicaid to Platinum Benefit Medicaid. It was a very stressful conversion until you came in and helped us with the answers to many questions. Thank you again.
Wallace Conway
I was extremely satisfied with the service and attention that I received. All questions were answered promptly and in a satisfactory way. All contacts were intelligent professional and very caring. I would recommend Platinum Benefit without reservation.
Joseph Ortiz
As soon as I walked in and talked with this team my stress filled experience was over. They made my life much less complicated. You could sense the care and attention and assurance that gave me a secure feeling of care and commitment especially my two angels, Lori Red and Melissa Hobkirk. Lori was always there when I called and held my hand throughout this ordeal. Thanks so much you will always be in my prayers.
Charles Nichols
So far all has been good. Thanks for your help to this point.
Shirley Jansen
Lori Red is definitely platinum in her work. At times I felt I couldn’t do it and she made me believe I should push on. God Bless her. Without her I probably would have a breakdown as I was sick myself while getting info and she held me together.
Beth Young
Very friendly. Explained things so I could understand what I needed to do. Lori has a lot of patience. I know I asked the same questions numerous times. Will defiantly recommend these services to others. Thank you for all your help.
Kim Michael
I was very satisfied with every aspect of Platinum Benefit. The representative that met with me was very knowledgeable and was always available to answer any questions.
Lori Breningmeyer
The folks at Platinum Benefits have been wonderful to deal with. We had lots of questions & concerns along the way & they were able to answer them all or direct us to someone who could. Very caring & competent people. I highly recommend.
Alice Long
The folks at Platinum Benefits have been wonderful to deal with. We had lots of questions & concerns along the way & they were able to answer them all or direct us to someone who could. Very caring & competent people. I highly recommend.
Richard Hazlett
Overall experience outstanding. Could not have been better
Fay Higginbotham
The overall transactions were done professionally and a timely manner. I would be happy to recommend any new clients
Robert Austin, Jr
I highly recommend Platinum Benefit because of their professional, knowledgeable, courteous and personable service. I was faced with the daunting task of trying to obtain Medicaid for my elderly mother. Platinum Benefit was superb in easing that burden. I can’t thank them enough
Kimbra Danielson
All staff at Platinum Benefit Services was extremely helpful in assisting my mother Russana Tipner, qualify for Medicaid benefits. Eva Leveson, Jenna Prosser, Sierra Marino were conscientious, quick to respond to questions or request. Extremely knowledgeable and all paper work was processed expediently & properly. Returned calls after 5:00pm and went the extra distance to make sure all procedures were completed. Top Notch Job! Jennifer Wade was excellent in explaining all details of the process and answering all questions that I had and patient!
Franklin McKishnie
Without the customer assistance provided by Platinum Benefit Services, I would not have been able to complete the Medicaid application forms properly. Assistant Medicaid Coordinator Lori Red dotted all the “I’s” and crossed all the “t’s” to ensure all the necessary forms were completed properly with the correct information necessary to qualify for Medicaid