

For families facing the challenge of long-term care, securing Medicaid benefits doesn’t have to mean sacrificing your savings or enduring a confusing, drawn-out process. Platinum Benefit Services, Inc. empowers you to access the financial support your loved ones need – from Medicaid to Veterans Aid – while ensuring assets remain protected.
Since 1996, 17,000+ families have turned to Platinum Benefit Services to understand their care options and achieve approval for Medicaid, even with complex financial situations.
Whether it’s home health, assisted living, or nursing home care, Platinum Benefit Services supports your loved one at every step, giving you peace of mind to focus on family while the financial complexities are expertly managed.
Working closely with top Elder Law Attorneys, Platinum helps families avoid costly mistakes while streamlining applications and maximizing available income and assets.
Our expert guidance spans Medicaid, Social Security Disability, and more – helping you cut through the complexity without the risk of unexpected legal or financial hurdles.
Countless families say, “We would have made so many costly mistakes without your help.”
With Platinum, you’re not just getting a top-tier service; you’re gaining a trusted advocate for your family’s financial peace and long-term care security.


Platinum Benefit Services has guided more than 17,000 families through the complexities of long term care options and financing solutions like VA, Medicare, and Medicaid while integrating these programs with insurances and private funding when possible. We’ve helped families get appropriate care while protecting an estimated $2 billion in assets.
Platinum’s expertise extends across all types of long-term care applications, including advanced asset protection for complex home health, assisted living, and nursing home cases.
Our skilled professionals understand the Medicaid process inside and out, ensuring your family can benefit from every possible advantage.
With a reputation built on excellence and hundreds of five-star reviews, Platinum is recognized by families and professionals alike for delivering peace of mind in a challenging time.
Just search “Platinum Benefit Services” to see how we’ve helped families just like yours.


Having Platinum Benefit as my wife's mom's advocate (Leeann Harrell) for all things Medicaid related was the best decision my wife (and my family) could have made. We did our part as requested with precision and haste, while Platinum did theirs. Platinum Benefit is worth every penny. The follow up is incredible. The service impeccable and polite. I highly recommend the service they provide. Teamwork makes the dreamwork is not just a saying. It is actually a necessary fact in dealing with the state. Hire them, follow instructions, celebrate!
Mark D

Founder - CEO

Executive Director of Medicaid Services

VP of Marketing

VP of Marketing

Accounting/Controller

Regional Vice President South Florida

Marketing Liaison - Central Region

Marketing Liaison - West Coast Region

Marketing Representative NE Florida

Software Development, Accounting Support

Verification Specialist Team Lead

Lead Verification Specialist

Verification Specialist

Verification Specialist

Lead Medicaid Advocate

Medicaid Advocate

Medicaid Advocate

Intake Specialist

Receptionist

Jenna Prosser and her staff with Platinum Benefit have been very helpful in expediting and understanding the Medicaid process.
Our family had an expeditious and favorable outcome and we are very grateful for the assistance and expertise. Thank you!
Terri W

We worked with this company for my grandmother. I cant say enough good things about them. They made the process for my grandmother so much easier and guided us along the way. They were available for any questions we had and kept us updated on everything. My grandmother, myself and our family appreciate all the hard work you guys did to help us. Thank you so much !!
Alicia B

I highly recommend the Platinum Benefit Services team to anyone needing to navigate the Medicaid approval process.
Robin and Jenna were so helpful every step of the way. They answered all my questions promptly, and took care of so many details for us.
Beth M


I am so thankful for Platinum Benefits. Their expertise with Medicaid laws allowed my mother to be approved for Medicaid.
A special thanks to Barbara Ammon for her ongoing support. Not sure if I would have kept my sanity with my mother’s transition to a nursing home if it wasn’t for her.
Jane C

Once again, Platinum Benefit succeeded in helping us navigate a very difficult situation.
They helped me many years ago with my father, and when I reached out again regarding my mom, they were happy to assist us again. I felt better knowing I had their knowledge and expertise on my side. Thank you! Terra, Jenna and the entire PB team!
Geri O

Platinum Benefit Services, Inc. made my mother's transition to Medicaid an easy process and insured all requirements were in place for a smooth transition. Terra Pryor, as Medicaid Advocate, was instrumental in helping us navigate the system. Thanks!
Steve B

Terra got the job done professionally. She kept in contact with us and the care facility. Other staff I spoke with at Platinum were cordial and professional. I would recommend Platinum Benefit Services to anyone needing help with Medicaid.
Dean C


Facing the daunting task of applying for Medicaid for my aunt, I choose Platinum Benefit. They were able to format the application process with a check list so I could complete the process step by step. Additionally I could call or email with questions and receive a prompt response. I was able to rely on the Platinum Benefit people to give me confidence in managing all the details.
LeeAnn Harrell at the main office coordinated the assistance I received throughout the process. I would especially like to complement Tonya Cope and Moira Hartsfield who were located in the same area as the Nursing home I was dealing with. They were able to visit the nursing home and intervene to clear up any confusion. Tonya with her years of experience was able to anticipate difficulties and offer valuable advice. The overall assistance I received was a great relief to me and I have been very pleased with their service.
Debra H